Privacy Policy

At Survival Swim Lubbock LLC dba Infant Aquatics of Lubbock (“Infant Aquatics of Lubbock,” “we,” “us”), we value your privacy and are committed to protecting your personal information.

Questions About This Policy or SMS Communications: If you have questions about this Privacy Policy or our SMS communications, contact Survival Swim Lubbock LLC dba Infant Aquatics of Lubbock at info@infantaquaticsoflubbock.com or (806) 412-4727.

Information We Collect
We may collect personal information such as your name, phone number, email address, and information related to your enrollment or services.

How We Use Your Information
We use your information to:

Communicate with you regarding lessons, scheduling, and updates
Provide customer support
Send SMS notifications related to your enrollment

SMS Communication & Data Privacy

No Sale or Sharing of SMS Data:
We do not sell, rent, share, or transfer your mobile number or SMS consent to any third parties or external organizations under any circumstances, even with user consent. Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Limited Use for Messaging Services:
Your information may be shared only with trusted service providers (such as our business phone and messaging provider) strictly for the purpose of delivering SMS communications on our behalf. These providers are contractually obligated to protect your data and may not use it for their own purposes.

Security:
We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

SMS Terms & Disclosures

By opting in, you agree to receive SMS messages from Survival Swim Lubbock LLC dba Infant Aquatics of Lubbock related to class enrollment, scheduling, appointment reminders, and customer support updates.

If you have questions about this policy or SMS communications, you can contact us at:

Email: info@infantaquaticsoflubbock.com
Phone: 806-412-4727

Message Frequency:
Message frequency varies based on your enrollment or scheduling activity.

Opt-Out Instructions:
You can opt out of SMS communications at any time by replying STOP.

Help Instructions:
For help, reply HELP or contact us at:
Email: info@infantaquaticsoflubbock.com
Phone: 806-412-4727

Message & Data Rates:
Message and data rates may apply depending on your mobile carrier.

Carrier Liability:
Carriers are not liable for delayed or undelivered messages.

Rejoining:
After you reply STOP, you will receive one confirmation message and no further SMS messages. To join again, simply opt in the same way you did the first time.

SMS Opt-Out and Help

Opt-out: You may opt out of SMS messages at any time by replying STOP.
Help: Reply HELP or contact us at info@infantaquaticsoflubbock.com or (806) 412-4727.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Survival Swim Lubbock LLC dba Infant Aquatics of Lubbock Messaging Terms and Conditions

By opting in, you agree to receive SMS messages related to scheduling, appointment reminders, enrollment updates, and customer support from Survival Swim Lubbock LLC dba Infant Aquatics of Lubbock. The messaging program consists of general conversational messaging to answer questions and provide support to customers, including lesson enrollment, scheduling, appointment reminders and customer support.
You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@infantaquaticsoflubbock.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information.

Contact Us
If you have any questions about this policy, please contact us at:
info@infantaquaticsoflubbock.com
806-412-4727